On January 2, Brian Chesky, co-founder and CEO of Airbnb, asked his Twitter followers to share their concepts for brand spanking new companies the holiday rental platform might roll out in 2022.
After sifting by means of roughly 4,000 recommendations, he reported that customers had been most keen on integrating crypto funds for Airbnb.
This suggestion was adopted by clear-pricing shows and a visitor loyalty program.
Obtained 4,000 recommendations. Listed below are the highest 6:
1 – Crypto funds (high suggestion)
2 – Clear pricing shows
3 – Visitor loyalty program
4 – Up to date cleansing charges
5 – Extra long-term stays & reductions
6 – Higher customer support
Already engaged on most, will look into others now! https://t.co/rxEM4BXZci
— Brian Chesky (@bchesky) January 5, 2022
In response to Chesky, Airbnb is “already engaged on some” of those new merchandise and “will look into others now.”
Touching additional on the potential for including help for crypto funds, the Airbnb chief detailed that this suggestion included “quite a lot of token concepts.”
Chesky added that since 2013 Airbnb had seen as a lot as $336 billion in funds quantity.
Airbnb’s cautious method to innovation
This isn’t the primary time Chesky has spoken about cryptocurrencies.
In a September 2021 interview with Fox Business, he mentioned that shoppers have been asking Airbnb so as to add crypto funds for a number of years.
On the time, Chesky additionally reminded that earlier than founding Coinbase, the most important crypto trade within the U.S., its CEO Brian Armstrong labored for Airbnb, including that “we’re actually happy with their [Coinbase’s] success.”
Airbnb, which went public in December 2020, has additionally talked about cryptocurrencies and the underlying blockchain expertise in its IPO prospectus.
“Our future success will even rely upon our potential to adapt to rising applied sciences akin to tokenization, cryptocurrencies, new authentication applied sciences, akin to biometrics, distributed ledger and blockchain applied sciences, synthetic intelligence, digital and augmented actuality, and cloud applied sciences,” learn the doc.
Nonetheless, the agency conceded that “these efforts could also be extra pricey than anticipated and might not be profitable.”
On high of that, Airbnb pointed to potential vulnerabilities and failures that may happen when implementing vital technical improvements, all ensuing “in misplaced enterprise, hurt to our model or status, shopper complaints, and different hostile penalties.”
Ought to the San Francisco-based agency ultimately add help for crypto funds, it might solely be the newest in high-profile firms to embrace the rising business.
These embrace movie show chain AMC, funds big Paypal, and funds processor Block (previously generally known as Sq.).